1. About Spandan 3D
Spandan 3D is a 3D printing business based in Maharashtra, India. We provide ready-made 3D printed products as well as custom 3D printing services.
2. Information We Collect
When you browse our website, contact us, place an order, or request a custom print, we may receive information that you provide to us.
- Your name.
- Your phone number.
- Your email address, when provided.
- Your shipping and billing information.
- Products and quantities ordered.
- Payment and transaction-related information.
- Custom printing requirements.
- STL, 3MF or OBJ files you choose to submit.
- Reference images and design information.
- Dimensions, colour and material preferences.
- Messages you send to Spandan 3D.
3. How We Use Your Information
We may use information you provide to:
- Process and fulfil orders.
- Review custom 3D printing requests.
- Prepare custom-print quotations.
- Contact you regarding an order or quotation.
- Arrange shipping and delivery.
- Provide customer support.
- Maintain appropriate business and transaction records.
- Operate and improve our website and services.
- Prevent misuse, fraud or security problems.
Spandan 3D does not sell customer personal information to advertisers.
4. Custom Print Files and Reference Images
Customers may submit STL, 3MF and OBJ files, reference images, dimensions, material preferences, colour preferences and other instructions for custom 3D printing.
These files and details may be used to review the request, prepare a quotation, communicate with the customer and fulfil the custom order.
Customers should only upload files and content that they are authorised to use and should avoid including unnecessary confidential or sensitive information.
5. Payments
Spandan 3D uses online payment methods for website orders when online payment functionality is available.
Payments may be processed by a third-party payment provider. That provider may process information required to complete the transaction according to its own privacy and security practices.
6. Service Providers
We may use third-party service providers for website hosting, databases, payment processing, communication, shipping or delivery. Information may be processed by these providers where reasonably necessary to provide their services.
7. Information Security
We take reasonable measures to protect information used to operate our business and website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
Order information, customer-support information and custom-print information may be retained for as long as reasonably necessary for order fulfilment, record keeping, dispute resolution and applicable business or legal requirements.
9. Your Requests
You may contact Spandan 3D regarding personal information you previously provided and request an appropriate correction or deletion, subject to information that may reasonably need to be retained for business, transaction or legal purposes.
10. Third-Party Services
Our website may contain links to services such as WhatsApp, Instagram, payment providers or delivery providers. Their own privacy policies apply when you use those services.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or business practices change. The latest version will be published on this page with an updated date.
Contact Spandan 3D
If you have any questions about this policy, an order, or a custom 3D printing request, please contact us.